This website is operated by Xingstone ("we/us/our"). By accessing or purchasing from
xingstone.com, you ("you") agree to these Terms & Conditions, including our Privacy Policy and Return & Refund Policy. We reserve the right to update these terms; your continued use after changes constitutes acceptance. Minors under 16 may use the site only with parental/guardian consent. We may refuse service, cancel orders, or terminate accounts at our discretion.
You represent you are of legal age and may not use our products for illegal purposes or transmit harmful code (e.g., viruses). Violating these terms results in immediate service termination.
We may refuse service to anyone at any time. Your non-payment content may be transmitted unencrypted; credit card data is always encrypted. You may not reproduce, resell, or exploit our Service without written permission. Headings are for convenience only and do not limit terms.
Site information is for general reference only; we are not liable for inaccuracies or outdated content. You are responsible for verifying details and monitoring site changes.
Product prices are subject to change without notice. We may modify or discontinue services at any time without liability to you or third parties.
- Stone products may have natural texture/color variations or minor measurement deviations (1-3cm) – these are not defects.
- We reserve the right to limit sales quantities, restrict regions, or discontinue products.
- All returns/exchanges follow our Return & Refund Policy.
You agree to provide accurate purchase/account details and update them promptly. We may refuse, limit, or cancel orders (e.g., suspected resellers, duplicate orders) and will attempt to notify you.
We are not liable for third-party tools or linked websites. Your use of third-party services is at your own risk.
You grant us the right to use any comments/ideas you submit (no compensation or confidentiality guaranteed). We may remove objectionable content and are not liable for user-submitted content.
Your data is handled per our Privacy Policy.
We may correct pricing/product errors or cancel orders due to inaccuracies without prior notice.
You may not use the site for unlawful acts, infringement, harassment, data scraping, or circumventing security features.
Our Service and products are provided "as is" without warranties (express or implied). We are not liable for indirect, incidental, or consequential damages. Liability is limited to the maximum extent permitted by law.
You agree to indemnify us against third-party claims arising from your breach of these terms or violation of laws/third-party rights.
If any provision is unenforceable, the rest remain valid.
These terms apply until terminated by you (cease use) or us (for breach). Obligations incurred before termination survive.
These terms supersede prior agreements. Failure to enforce rights does not constitute a waiver.
Custom stone products are non-refundable/exchangeable except for manufacturing defects or shipping damage. You confirm customization details are accurate; we are not liable for delays from incorrect specifications.
Shipping follows our Shipping Policy (free worldwide). We are not liable for delays from logistics, customs, or incorrect addresses. Stone products are professionally packaged; minor cosmetic shipping imperfections are not defects.
Site content (images, logos, text) is our intellectual property – unauthorized use may result in legal action.
- Promotions: One coupon code per order; free gifts limited to one per customer.
- Pricing errors: We may decline incorrect prices and notify you to reconfirm or cancel.
- Governing Law: These terms are governed by Chinese law; disputes are resolved via negotiation or competent Chinese courts.
For questions, email support@xingstone.com.
